Delete your account
and data.

01 / Export first

If you want to keep a copy, first use the data export in account settings. You can also request access and a copy at hello@trainfurther.com. Keep your export secure because it contains personal training and potentially health information.

02 / Delete your account

Start account deletion in account settings and confirm it through the provided protected flow. Cleanup may require several steps. While a data source or storage area still requires cleanup, deletion is not treated as successfully completed.

If you cannot access your account, write to hello@trainfurther.com. Include the account email address and your deletion request. We may ask for proportionate identity verification. Do not send passwords or access tokens.

Request deletion

03 / Data included

• Account, profile and associated data in the primary database.
• Associated activities, wellness/recovery and other sport data in the sport database, and stored R2 files and objects.
• Account-linked coach conversations, memories, plan and communication data.
• Sessions, stored tokens, OAuth connections, messenger associations and push subscriptions.

The process disconnects providers and covers storage associated with the account. If safe, complete cleanup is not yet technically possible, the remaining step must be resolved; removing the login alone is insufficient.

04 / External accounts and connections

This does not delete your Intervals.icu, Apple, WhatsApp or Telegram account. Original data, sent messages and data independently retained by a provider may remain there. You can additionally revoke app permissions at the provider and erase data through its own procedures.

To stop future transfers only, disconnect the data source or messenger and withdraw coach permission where applicable. For push, disable the subscription in the app or notification permission in your browser. These steps do not automatically erase previously stored data.

05 / Exceptions, logs and backups

Statutory retention and data needed to establish, exercise or defend legal claims may prevent immediate erasure. Processing is restricted to the remaining purpose. Technical deletion or suppression records may be needed to prevent re-imports.

Operational/security logs and backups must be considered separately. We do not promise immediate removal of every copy across all external systems or specify unverified blanket deadlines. You can request information on progress and remaining data. Further rights and retention principles appear in the privacy notice.